How To Deal With The Phone Call For The Leader

1, if acquaintances find

If the leader is in charge, he will immediately tell the leader to answer the phone.

When you need to pfer the phone to the leader, before making the call, you should clearly express the call from Mr. XX of XX company. At the same time, you should deliver the message from the other party directly and quickly to the leader so as not to repeat it again, and at the same time let your leader have a mental preparation.

2, if the leader does not want to answer the phone, he should be flexible in dealing with occasions that need to be prevaricate, properly grasp the propriety of his speech, and deal with it according to his leadership intention; sometimes he needs smart ingenuity to avoid putting his leader in line with what he does not want to receive.

Secretaries have the responsibility to keep leaders away from wasting time and unnecessary calls. They have responsibilities to identify leaders who are willing to talk to people and to know how to handle others skillfully.

Say, I'm sorry, sir.

XX leader just left the office.

Or I don't know when I can find him.

3, if the leader is busy or on a business trip unable to answer the phone, leave a message to the other person, indicating that he will take the initiative to contact him.

4, if the other person asks someone else to talk, they should help immediately.

。

5, if the person you are looking for is not present, you should gently tell the other person, and can voluntarily ask whether you need help, whether you can talk to someone or the phone number of the other person, so that you can contact him again, and never answer ldquo simply; he is not in rdquo; it will appear rude and rude.

If you have a message, you must remember the message.

1) when did anyone come to the phone?

2) what's the matter?

3) do you need to call back?

4) who is the person calling back and how to call it?

5) do you want to fight again?

6) the other party's telephone number and so on.

After you finish it, repeat it and tell him to rest assured that he will pass the message and put the message on the desk of the message object so that he can see it when he comes back.