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Marketing Guide For Gold Medal Dress Shopping Guide

2012/9/17 10:17:00 8

Shopping GuideSalesCustomers

How many times do you go into a store to buy something, but you find that there is no one in the shop, or even no bill? Or you see the guide, but they seem to ignore your presence. Maybe they think you are just browsing and not buying things. Or you find yourself in a muddle headed. Shopping guide He wants to help you, but he can't help, or worse, when he meets an aggressive shopping guide, he wants to sell everything to you.


But at a good time, customer service is a magic elixir, which keeps customers satisfied with what they buy after a long time. To let customers have such positive feelings, shopping guide must use positive reinforcement strategy, put forward creative suggestions, and be able to place themselves in the interests of customers.


In the past, keenly guided shoppers were always proud of their ability to read and understand customers. Modern sales techniques emphasize that it is better to ask questions than to guess. The guy who wears a sports cap and a baseball cap may come to buy designer shoes. Shopping guide says, you have to listen to the customers, ask them what they like best, what they like, what jobs they do, and understand their needs through these questions.


Some things can help customers get the most help from shopping guide, and one of the important things is to open their hearts. Once a high-efficiency shopping guide is contacted, many customers will only recognize this guide, unwilling to cooperate with others, and usually make an appointment in advance.


Sharma, 48, has been Nodes Tron's champion shopping guide for about 1000000 years, creating annual sales of $about 1000000. Politicians and lobbyists are frequent customers here.


He also walks around the shop when he visits the customers. Recently, he helped a doorman back. He said, I will help to buy a pair of 10 dollar socks customers; maybe one day when they want a suit, they will think of me. Sharma's reward is net. Sale The amount is deduct from the amount. Nodes Tron said that salespeople either earn time pay or take a percentage, which is more abundant. Salespeople earn about $forty thousand a year, but the company says many people earn six digits.


To make a good sale requires a good memory and attention to small details. Sharma would remember a customer in the wardrobe already had a blue striped shirt, so he would recommend something else for him. He dares to take some kindly jokes on customers' ignorance of certain aspects of fashion, but he is also good at catering to customers' self-esteem. He told customers that if they wore the clothes they had chosen, they could not return the compliments.


We hope to hire excellent sales people who like to sell, we hire people who are friendly, goal oriented, who love fashion and have the ability to care for customers. Neiman, "Marcus said," every guide member has been trained to attract customers and ask appropriate questions. Most importantly, they are very good listeners. Neiman, "Marcus provides online training tools, shopping guides will be at regular meetings to learn special events and new product display information.


Familiarize yourself with the introduction of new products and designers, so as to show authority in conversation and gain customer trust. He sometimes visits customers' homes, he says. customer The wardrobe, to help them with their ideas. In January this year, he was promoted to the position of manager.

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