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How To Open Communication Dilemma?

2010/11/22 16:26:00 40

RussellCommunication DilemmaEmpathy

"King Russell" is the king of opera tenors. Karrusel In the legendary movie, one scene is like this: after Russell became famous, he began the world tour and came to London to perform in the coffin garden. But the local soprano was arrogant, disdain for men, and despised Russell, who came to sing. Russell was late when he first met. The soprano was very unhappy. When he saw Russell, he was ironic. He said he was an old country man and said he was not so good. Of course, Russell, who was very young and angry, was angry and ran out of the room with rage, shouting and singing, and went home. At that time, the conductor came out and began to persuade "we didn't like her too". Russell was still angry, but stopped.


Her purpose is to squeeze you out of the London opera world, and you will not get along with your favorite music and opera. "Here, Russell has been quiet.


"Well, I promise you, after you finish singing, I allow you to kill her," said Russell, laughing and turning into the theater. This is a very interesting process of communication. The conflict is sharp and almost irreversible. One is the arrogant soprano and the other is stubborn Russell. It is urgent to persuade him and let him change his mind. The conductor cleverly seized Russell's heart, and the short three sentences turned around. Communication dilemma 。 "We don't like her too much" - typical. Empathy From the heart of the other person's feelings, agree with each other's feelings, get emotional consistency, understand each other.


"Her purpose is to make you... If you can't get through it, help each other to analyze and catch the other's most important things and let the other party start rational analysis.


"Well, I promise you, after you finish singing, I will allow you to kill her" -- humorous language to resolve the embarrassing situation, respect both the other side and let the other party forget immediately. It is obvious that the conductor is a good communicant. He can easily accept three sentences and make it easy for him to accept and achieve the purpose of communication - let the other side return to the stage and finish the long planned performance. The performance is the most important performance in the Russell Card Tour.

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